Every day, our sites welcome transport professionals from many European countries and beyond.
This international clientele leads us to adapt our welcome and services to facilitate communication and make the experience as simple as possible, regardless of the language spoken.
Multilingual teams
Within our teams, several languages are spoken on a daily basis, including English, Spanish, Bulgarian, Arabic and Italian.
This linguistic diversity allows our employees to communicate more easily with road transport professionals and answer their questions in their own language whenever possible.
Beyond communication, it is also a way of creating a warmer and more accessible welcome for an international clientele.
Translated information to make every step easier
Our approach does not stop at welcoming our customers. To make our services easier to use, we also make sure that our main information materials are available in several languages: practical information, available services, how the site operates, as well as information about the parking area, service station and restaurant.
The goal is simple: to make it easy for everyone to understand the information they need, without language being a barrier.
An experience designed for all transport professionals
For a driver or fleet manager, simplicity and clarity are essential when it comes to parking, refuelling or using the various services available at our sites.
By developing a multilingual approach, Truck Arena 31 aims to provide a smoother experience for all its customers, whatever their country of origin.
Because welcoming an international clientele also means speaking their language.
